Auren Creates


Artist

Terms of Service

Last Updated: Jan 25, 2022

General Information

You are purchasing a digital file only. There will be no physical copy sent to you.A previous sketch will not be shown unless I feel that I need clarification on the details of the image.If you send me a written description of your character, I will do my best to comply to the details given. Please note that if only a written description is given, the artwork may not turn out how you pictured in your head, and I will not offer a refund. If you want the best resemblance of your character, you will need to send reference photos.I will send you the full-resolution picture to you via email or deviant note. If you upload it elsewhere, give credit to me, and leave my signature and/or logo.I reserve the right to deny or drop any commission prior to completion for any reason. For my refund policy, please see below.

I will work on a first-come, first-serve bias.I do not offer commercial-use work at this time.Commissions cannot be used for profit by the commissioner at any time unless explicit permission is given otherwise.
Examples of profit-making:
♦ Selling any physical reproduction.
♦ When you make any profit of the artwork used, such as on Pateron, Youtube, etc.
Examples of my art from my commission sheet is what you can expect from the work given.By purchasing any work from me, you automatically agree to these terms of service whether you read through it or not.You will not receive the PSD format for your piece. You will have a flattened, hi-rez image sent to you as a .png. If you would like it sent as a different type of file, please request it in your application form under Other.You may copy this ToS for your own records. There will be an archive of any older ToS which will be available upon request.

Copyright / Usage Policy

As the artist I hold every right to the produced artwork, so I may do whatever I wish with it. For example;
♦ Post/display the picture anywhere I want.
♦ Promote myself with it in any place.
♦ Offer the digital .png files on Patreon, and similar sites.
♦ Publish books with it.

As a commissioner you may:
♦ Repost the art on other sites with proper credit to my gallery/page (with no profit purposes).
♦ Print the art and even make whatever merchandising you want as long as it's only for your personal use and not for sale.
♦ Use it as decoration for your deviantART profile, Facebook avatar, Skype... as long as it's a personal account and you're not making any profit with it.
You are NOT ALLOWED to:
♦ Change, modify or use my works without my permission.
♦ Reproduce the copyrighted artwork commercially (aka making money of it in any way)
♦ Take credit for the art.
♦ Remove my watermarks/signatures.

Work Speed

I work on a first-come, first-serve bias. You can check my trello to stay up to date on your commission's completion status.I will keep you updated on any progress and delays as they come.If I am unable to finish a piece or have dropped your commission for any reason, you will receive a full refund.Generally, give me two weeks to a month to finish a piece after I start working on it unless I've stated otherwise. The timeline will depend on the piece's complexity. For example, A full body chibi will be completed faster than a full body realistic/personal-styled commission.

I don't mind if you check in on how things are going if you haven't seen or heard anything two weeks after I have stated that I have started on your piece. I like to keep an open conversation going about the work, and I like for you to feel as confident as possible when commissioning from me.Work in Progress pieces may be requested at any time.You may not remove any watermarks or signatures from said pieces.

Payment

I accept PayPal only at this time.Payment must be done in full before I will start working on the commission.I only accept USD.Also, paypal will automatically convert your currency to USD, or vice-versa during payment. Be sure to make use of this when you are able.PayPal fees are included in my pricing. What you see is what you will pay.

I will request payment via invoice. The use of this invoice will avoid any payment mistakes and will cover both you, the commissioner, and me, the artist.I will only send this request twice in the span of a 48 hour period. If it is denied or unpaid both times, I will drop your commission from the waitlist and continue to the next in queue.Once payment is cleared and the application for the commission is received, I will add you to the list of commissions.

Refunds

Once the piece has been finished and delivered, I will NOT give a refund.Even if the piece is not what you expected, you will not receive a refund once you have received your product.I can make small tweaks though if you are unhappy with the finished product.I will refund 100% if the commission has been declined by you, the consumer, during or prior to the sketch phase. If I have started on the piece, you will only receive a 50% refund. This is to compensate for the time that has already been spent on the piece.Please request a refund via private message rather than filing a dispute via Paypal for a refund.
I will work with you so long as you let me know you would like a refund.

If you request a chargeback ( initiated from your credit card company ) or Paypal claim without contacting me prior for a refund on any completed or in-progress work, your rights to continue business with me are forfeit. You will be blocked from all future commissions. You will be added to any watchlists or scammer lists if it appears to be a trend with your account.Trends are checked via online known scammer lists that are provided for online artists. This is only done if it's seen as a repeating issue. I never do this for first-time offenses.If the piece was incomplete, it will only be completed at my discretion and will be used however I see fit, commercially or otherwise.By receiving a refund for the product ( aka commission ), you forfeit any rights granted in the above sections for the product.


Commissions - Quick LInks

Commissions

What I Will DrawWhat I Won't Draw
Humans / HumanoidsMechas
AnthroNSFW / Fetishes
-Hateful / Phobic Art
-NFTs

Pixel Art

TypePrice
50 x 50px15 USD
100 x 100px30 USD
250 x 250px50 USD
Full Scene / Other SizesContact for Quote

What's Included

  • Expression and Pose of choice ( when applicable )

  • Any Character


Thumbnail

TypePrice
Headshot Thumbnail35 USD

What's Included

  • 200 x 200px

  • Simple Background

  • Expression of choice

  • Any Character

  • Perfect for Toyhou.se thumbnails


Chibis

TypePrice
Without Background$40
With Background$45
Extra Details$5 - $15 extra

What's Included

  • Simple / Single Color-Gradient Background

  • Expression and Pose of choice ( when applicable )

  • Any Character


Sketch Art

TypeColor / BWPrice
HeadshotBW or Single Color20 USD
HeadshotColor35 USD
HalfbodyBW or Single Color45 USD
HalfbodyColor60 USD
FullbodyBW or Single Color55 USD
FullbodyColor75 USD

What's Included

  • Simple / Single Color-Gradient Background

  • Expression and Pose of choice ( when applicable )

  • Any Character


Illustrations

TypePrice
Headshot50 USD
Halfbody80 USD
Fullbody100 USD

What's Included

  • Simple / Single Color-Gradient Background

  • Expression and Pose of choice ( when applicable )

  • Any Character